Privacy Policy

1. Overview & Commitment

SmartClass Tech. ("SmartClass Tech", "we", "our", or "us") is dedicated to safeguarding your privacy. This Privacy Policy describes how we handle personal information gathered through our website (smartclasstech.com), project estimate forms, consultation requests, and service interactions.

2. Information We Collect

We collect information that you voluntarily submit to us when requesting an AV quotation, tender estimate, or consultation:

• Contact Information: Name, work email address, mobile phone number, and job title.
• Organizational Details: Company or educational institution name, department, and facility location.
• Project Specifications: Room dimensions, seating capacity, hardware preferences, architectural notes, and target timelines.
• Technical Usage Data: Browser user-agent, IP address, anonymized analytics, and cookie preferences for performance optimization.

3. How We Use Your Information

Your submitted information is utilized strictly for professional AV engineering and business purposes:

• Generating itemized Bill of Quantities (BOQ), CAD room layouts, and budgetary proposals.
• Connecting you with a dedicated AV solutions architect.
• Providing warranty, maintenance (AMC), and SLA technical support.
• Complying with applicable legal, accounting, and taxation obligations.

We do not sell, rent, or trade your personal or project data to third-party advertisers.

4. Data Retention & Security

We apply industry-standard technical and organizational security measures, including HTTPS encryption in transit and access-restricted storage, to protect project specifications and contact details. Quotation enquiries are retained for active project management and audit purposes, after which they are securely archived or deleted upon request.

5. Your Rights & Choices

You retain the right to:

• Request a copy of the personal data we maintain about you.
• Request correction of inaccurate or incomplete contact details.
• Request deletion of your quotation history and contact details, subject to regulatory retention requirements.
• Withdraw consent for direct commercial communication at any time.

6. Contact Privacy Officer

For questions regarding this policy or to exercise your privacy rights, contact our data administration desk: