TERMS OF ENGAGEMENT

Terms of Service

Last updated: 16 August 2026 • SmartClass Tech.

1. Scope of Agreement

These Terms of Service govern your access to and use of the SmartClass Tech. website, engineering consulting services, preliminary Bill of Quantities (BOQ) estimators, and turnkey Audio-Visual integration contracts.

2. Quotations & Engineering BOQs

Preliminary estimates generated online or via email are budgetary proposals based on customer-submitted room parameters. Final binding pricing is subject to on-site acoustic/sightline validation (DISCAS), structural survey, and formal execution of a signed Purchase Order or Statement of Work (SOW).

3. Hardware Supply, Warranty & OEM Standards

All hardware supplied (Interactive Flat Panels, Digital Podiums, Laser Projectors, DSP Audio Processors, PTZ Cameras) carries standard OEM manufacturer warranties (typically 3 to 5 years). On-site technical support, emergency MTTR SLAs, and scheduled preventative maintenance are executed in accordance with our AMC SLA Policy.

4. Intellectual Property

All engineering schematics, single-line diagrams (SLD), DSP configuration files, touch panel GUI layouts, branding marks, and website content remain the intellectual property of SmartClass Tech. or their respective licensing partners.

5. Limitation of Liability

SmartClass Tech shall not be liable for indirect, incidental, or consequential damages resulting from third-party network outages, building power fluctuations, or customer-modified cabling outside authorized maintenance agreements.

6. Contact Information

For commercial inquiries or legal notices, contact our contracts desk at [email protected].